Caregiver Portal

MediaCare, our interactive patient software, equips medical staff with a robust set of tools that simplify and streamline nursing work-flow. The feature allows the staff to be able to focus on timely delivery of patient information and needs. MediaCare directly communicates with our devices which equips administrators and nursing staff to be able to manage easily, monitor, and control patient televisions like never before.

MediaCare offers hospitals an innovative, enterprise-level solution that helps address many of the significant challenges in healthcare today. Through our software, medical staff can:

  • Push delivery of patient-specific education plans including education resources and discharge planning information
  • Send messages, alerts and notifications instantly
  • Push surveys to collect feedback
  • Automate clinical workflows and EMR documentation
  • Manage service recovery opportunities
  • Control volume, power, channel and input
  • View interactive dashboards to analyze metrics
  • Remote Network Clone and Software Updates

Because each medical facility is different, the solution we provide is unique!  Providing consultation, training, and support, we build customized configurations based on the specific needs of each facility. Furthermore, the flexibility of HCI’s platform makes it easy to adapt and make changes to the system as needs of the facility change.

Working in unison, our technology is geared to empower hospitals and enrich the patient experience.  As a result, our solution not only diminishes patient readmission but also improved HCAHPS scores ultimately increasing reimbursements.