An effective hospital discharge plan can decrease readmittance and show a dramatic improvement in patient’s outcome. Studies have shown that as many as 40% of patients over 65 had medication errors after leaving the hospital, and 18% of Medicare patients discharged from a hospital are readmitted within 30 days. To avoid these stats, a hospital needs to prepare the patient and caregivers from one level of care to another.

HCI’s CarePlan is an educational playlist that is developed to address the specific care needed for each patient. These playlists are designed to support the transition of care. Each playlist is pre-populated with tailored patient education.

Top Playlists include:
• Orthopedic
• Cardiology
• Oncology
• Mother and Baby
• Weight Loss and Healthy Living

Once the prescribed educational videos are completed the information is automatically entered into the EMR. Upon completion, confirmation is automatically documented in the EMR. This feature supports the clinical workflow to focus on providing compassionate care while addressing Joint Commission requirements.

Nurses can review the educational dashboard with the patient and remind them of any videos the doctor has prescribed before discharge. If a video is viewed but not wholly understood, the patient requests clarification sending an alert to the appropriate clinician.