The hot topic for hospitals and healthcare facilities is patient satisfaction. Providing better patient education, communication and enhancing the overall experience not only decreases readmission for patients, but improves HCAHPS scores.
Patient education consists of informing the patient about their treatment plan during their hospital stay and after. Along with their treatment plan, the facility needs to educate the patients on preventative care. Educating the patient does not always come easy for the staff. At times, the staff must locate the TV Cart and wheel it down to their room. Not only can the TV cart carry infections from room to room, but locating the cart wastes precious staff time and energy – time and energy that can be spent on patient care. A study conducted by, California Healthcare Foundation, found that interactive patient care systems reduce the time nurses need to initiate an education session from 19.1 minutes to 5.2 minutes – SAVINGS OF NEARLY 14 MINUTES PER SESSION! What if there was a way that the facility could deliver in-room patient education conveniently and eliminate the need for a TV Cart? HCI has your answer with our interactive patient care solution, MediaCARE.
Our software is cost effective and a reliable solution that will change the way facilities educate patients forever. One feature of MediaCARE is providing the staff with access to a library of educational videos regarding the patient’s specific treatment and care. These videos can be easily prescribed to the patient and viewed on the in-room television at a time that is most convenient. The time saved will create a better work environment and improve efficiency, safety and quality of care to your staff.
Not only will it increase your staff’s workflow, but you will give your staff more time to focus on the quality of care they are providing. In summary, keeping your patients educated and informed will increase the level of their satisfaction tremendously. The patient will have the appropriate knowledge to keep them at ease and help to prevent unnecessary revisits to the hospital once they are discharged.
Sign up for a demo of our MediaCare system and learn how we can integrate our system with yours and give your staff 14 minutes back per patient.