Quality of care at a healthcare facility can be divided into two categories; patient’s outcome and their satisfaction. With patient satisfaction being a crucial factor in the HCHAPS scores, facilities are now making it a top priority.
One way to keep a patient satisfied is by keeping them involved and aligned with their treatment plan. Healthcare facilities have seen much improvement in patient satisfaction with the use of whiteboards as a communication tool. Staff can keep track of the patient’s pain levels, treatment plan, the goal for the day and anticipated discharge date. The whiteboard can open a new world to communicate, both internally and externally.
HCI’s innovative whiteboard was created to improve teamwork, communication, and patient care. Not only does the whiteboard provide a writing area and a surface that is magnetic for easy attachment of papers, but it also has a built-in digital display.
The digital display can pull from your EMR, ADT or nurse call system and display: scheduling, patient updates, care team information and more. When adding this whiteboard to your healthcare facility the focus will be on improving communication between clinicians and the patient and family members, while positively affecting quality, safety, and satisfaction. This tool will be what differentiates your hospital from another.
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