Patient Outcomes Are Enhanced with Interactive Technology

A hospital, even at the best of times, can be a lonely and frightening place for many patients. Patient outcomes can be impacted by feelings of overwhelm and fear of the unknown.

Patients have limited contact with friends and family and can feel isolated, relying on visitors or staff for information, news or companionship. They may feel anxiety, stress or boredom and need methods they can use to relax for better rest and healing.

In a study on Leveraging Technology to Increase Patient and Family Engagement and improve Outcomes, researchers state, “Engaging persons in their health care influences the quality of care and improves patient safety, health outcomes, and the patient experience. Emerging technology is enabling patients to be more fully engaged in their care.” 1

Integrated technology in a hospital setting can provide a myriad of apps and software tools patients can use to better understand their condition and treatment.

Care providers can significantly enhance the patient experience by implementing interactive technology that offers educational content, entertainment and opportunities to connect with loved ones.

Staying Connected with Video

Family and Friends Interactive Module offers direct videoconferencing for multiple locations to keep patients connected to loved ones.

Help your patients stay connected with HCI’s Interactive Patient Care solutions: Digital Interactive Whiteboards, BedMate Tablet televisions and RoomMate patient room TVs. In addition, the HCI HUB Set Top Box connects your existing televisions and convert any TV into a smart television through an HDMI port. HCI interactive technology solutions for better patient outcomes engage, educate and entertain in a scalable, customizable and cost-effective platform. With the Interactive Telemedicine Module, patients can connect directly with their physician without having the leave their bed, and the Family and Friends Connect Module offers an opportunity for face-to-face connection via video conferencing for news, updates and encouragement.

For a patient in a hospital, the entertainment solution we offer can be much more than just a television: it can represent friends, family, the outside world, and control over their hospitalization.  Our Interactive Patient Care solutions provide a home-like experience while focusing on the facility’s goals for desired patient outcomes. Leveraging HCI interactive tools provides the opportunity to better manage, measure, document and analyze the quality of care and supports the best patient outcomes. 

Using HCI interactive products, patients can:

Social Channel access on HCI's BedMate Tablet TV, providing Android apps for higher patient satisfaction

HCI MediaCare offers bedside meal ordering, using a patient's EHR to assure dietary guidelines are followed.

Happier Patients and More Efficient Workflow

HCI Interactive hospital whiteboards support better alignment of Care Team communication for lower readmissions and better outcomes.

Education, comprehension testing and satisfaction surveys are automated through MediaCare, our enterprise-wide integration platform, to reduce staff task saturation and reduce clinical burnout. Operating in the background and connected to existing hospital tech systems, results are accessible via MediaCare’s Administration dashboard. That allows facilities to monitor the patient experience, educational viewing and alerts. Create opportunities for service recovery with MediaCare’s automated notifications and data analysis. Powerful individual and aggregated reporting in MediaCare is customizable to better manage fiscal and Human Resources for better collaboration. 

HCI offers a range of touch-enabled, digital devices for administration and engagement to support patient-centered care and optimized workflows.

Transform the way you deliver care with an all-in-one interactive solution that provides patients with the entertainment and education options that support their recovery, help them adapt more readily to the hospital experience and be better prepared for discharge.

Contact us to schedule a virtual demo to experience how HCI can support the best patient outcomes with an engaging system of patient entertainment and education.

1Clavelle JT. Leveraging Technology to Increase Patient and Family Engagement and Improve Outcomes. Nurs Adm Q. 2018 Jul/Sep;42(3):246-253. doi: 10.1097/NAQ.0000000000000301. PMID: 29870490.

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