Digital Health Education Increases Health Literacy for Better Outcomes

MediaCare from HCI offers patient-specific digital education, easily accessible at any time through the in-room interactive whiteboard or in-room television. The Care Team prescribes clinically-reviewed, age-appropriate, evidence-based videos from an extensive library of digital content assigned on admission, by physician orders or by diagnosis code. MediaCare, working in tandem with HCI Interactive Whiteboards, Interactive Modules and patient TVs offers:

  • Diagnostic and patient-specific digital educational content that can be delivered automatically or scheduled by the medical staff.
  • Patient content completion rates with the ability to send reminders to complete education viewing.
  • Patient compliance data, automatically entered into the EHR, with comprehension monitoring.
  • A digital educational app that’s consistent with Joint Commission Standards and meets ARRA Meaningful Use objectives for patient education resources.
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Monitor Patient Content Views and Send Reminders

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Clinicians have full flexibility to make appropriate changes, adding or deleting videos for the patient to view. If a clinician determines that additional or different content should be delivered, the agility of MediaCare makes this easy.

MediaCare is designed to monitor and track patient viewing, and you can measure understanding of the digital content through surveys and teach-back. After viewing a video, the patient can be prompted to answer comprehension questions or may be asked if they have further questions about their care.  If the patient would like more information, they can alert their clinician for follow-up. For patients with comprehension or language challenges, this extra step ensures the content is fully understood, and adherence is higher.

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Using a digital education system ensures clinical time can be spent on other critical patient tasks and provide better consistency of care. Regular communication with timely follow-up can mean the difference between a patient who is engaged, informed, and prepared for discharge or a patient who is unprepared for the transition out of the hospital.

Discover how digital patient education enhances patient health literacy for lasting recovery with a virtual demo.