Digital Patient Education for Better Outcomes
MediaCare from HCI offers patient-specific digital education, easily accessible at any time through the in-room interactive whiteboard or in-room television. The Care Team prescribes clinically-reviewed, age-appropriate, evidence-based videos from an extensive library of digital content assigned on admission, by physician orders or by diagnosis code. MediaCare, working in tandem with HCI Interactive Whiteboards, Interactive Modules and Android-based patient televisions offers:
- Diagnostic and patient-specific digital educational content that can be delivered automatically or scheduled by the medical staff
- Patient completion rates with the ability to send reminders to complete viewing
- Patient compliance data, automatically entered into the EMR, with comprehension monitoring
- A digital educational app that’s consistent with Joint Commission Standards and meets ARRA Meaningful Use objectives for patient education resources
Flexibility and Ease of Use
Clinicians have full flexibility to make appropriate changes, adding or deleting videos for the patient to view. If a clinician determines that additional or different content should be delivered, the agility of MediaCare makes this easy. The system is designed to monitor and track patient viewing and comprehension of the multimedia educational content. Once the education segment has been completed, MediaCare will automatically add that documentation to the patient’s medical record.
When education is automatically documented directly into the patient’s EMR, clinical time can be spent on other critical patient tasks and provide better consistency of care. After viewing a video, the patient can be prompted to answer comprehension questions or may be asked if they have further questions about their care. If the patient would like more information, an alert is automatically sent to the clinician for follow-up.
Consistent communication with timely follow-up can mean the difference between a patient who is engaged, informed, and prepared for discharge or a patient who is unprepared for the transition out of the hospital.