Prepare Patients for a Transition of Care

An effective hospital discharge plan can decrease readmittance and show a dramatic improvement in patient’s outcome. Studies have shown that as many as 40% of patients over 65 had medication errors after leaving the hospital, and 18% of Medicare patients discharged from a hospital are readmitted within 30 days. To avoid these statistics, a hospital needs to prepare the patient and their caregivers for a transition of care from one level of recovery to another.

HCI’s CarePlan is a digital educational playlist that is developed to address the specific condition for each patient.  Educational playlists are designed to support the transition of care. Each playlist is pre-populated with tailored patient education.

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Top Educational Playlists in the CarePlan include:

  • Orthopedic content
  • Cardiology/Cardiovascular Health
  • Oncology
  • Mother & Baby
  • Weight Loss & Healthy Living
  • Smoking Cessation
  • Fall Prevention
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In tandem with HCI’s Interactive Patient Whiteboard, educational content can be pushed directly to the patient’s in-room interactive television, and even turn the TV on if it’s off for the content to play; or the patient can view the content at a time that’s convenient for them.

From the Interactive Unit Whiteboard, educational content is monitored for a unit or wing of patients, and the percentage of completed education for each patient is shown. A Nurse or clinician can assign new content, send reminders to complete digital education, and receive confirmation that reminders were sent.

Once the prescribed educational videos are completed, the information is automatically entered into the EMR fed by MediaCare, HCI’s enterprise-wide integration platform. Upon completion, confirmation is automatically documented in the EMR. This feature supports clinical workflow to focus on providing compassionate care while addressing Joint Commission requirements. If a video is viewed but not wholly understood the patient requests clarification, sending an alert to the appropriate clinician for follow up.

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Contact HCI to schedule an online or in-person demo to experience how CarePlan supports health literacy and better patient outcomes for a smooth transition of care at discharge.