The healthcare industry is constantly changing. With care models being more value-based then ever before, it’s imperative that patient engagement is high. Focusing on patient education will provide success for your organization, such as lowering readmissions and medical costs. Starting before admitting the patient will be beneficial overall. Begin by listening to the patient, allow them to speak about their questions and concerns. Listening to the patient will help the team know what to focus on. This will result in the care team working well with the patient. Therefore it creates a trusting relationship between the staff and the patient.
After the patient has been discharged, it’s good to follow up with educational content. Using different formats of education like video, print, and face-to-face will keep the conversation going. Whatever used, communication must remain clear, understandable and consistent. An educated patient will make better decisions and also know what to expect once left to care for themselves. It will also help them identify the risks and benefits. This will immediately cut down on readmissions for infections and other issues that could have easily been prevented. Furthermore, controlling needless costs will be made possible.
How We Can Help With Patient Education
Educating patients will continue to aid in making healthcare more patient-focused. This ultimately benefits everyone involved. Patient education is just as important as operations. HCI offers many products that focus on educating patients with content that is relevant to their situation. From our RoomMates to our Hub, content is pushed out via MediaCare and into the hands of patients. Videos are compiled into one app that is easy to navigate. The content is provided by our partners at Healthwise. Healthwise creates easy to understand education that helps patients make better health decisions. This team-up offers a hub of information and easy access to up-to-date and innovative educational content.