The RoomMate is HCI’s hospital-grade, Android-based in-room patient television. In tandem with MediaCare, our enterprise-wide integration software operating on the Android Operating System, the RoomMate is a fully customizable and fully integrated device for patient content and data reporting. Most importantly, RoomMate TVs are an intuitive, familiar device that help patients feel more at home, with access to familiar streaming services, apps, messaging and games. This type of entertainment diversion can have a positive impact on a patient’s sense of well-being under trying circumstances, and provides family/caregivers an opportunity for involvement in treatment plans and schedules.
Better Health Literacy
MediaCare can push educational content to the RoomMate, and offers CareApps for patient comfort and support; such as Service Request, Messaging, Rx Search and Relax apps, creating a communication conduit between patients and their Care Team. In addition, facility and scheduling updates or notifications can be set to flash across the screen in a way that is noticeable to the patient but doesn’t intrude on their current viewing activities, even if the TV is off. The RoomMate and MediaCare are connected to EMR, RTLS, and Nurse Call systems, allowing the RoomMate to keep patients up to date about current scheduling and the location of the Care Team.
The RoomMate TV provides access to an endless library of educational content. Patients can learn about their treatment and medications through pushed or prescribed educational videos. This empowers them to be fully involved with their care and have a higher level of health literacy, avoiding readmission or trips to the emergency room post-stay. This can provide a sense of satisfaction with their treatment, which in turn could help to raise HCAHPS scores. Robust reporting options provide insight into content preferences, peak viewing periods and service requests to aid in staffing and reduce task saturation.
The home screen on the RoomMate television is customizable to your brand, and each home screen can be created to fit the needs of each individual patient. The Care Team can choose different age-appropriate entertainment options for each patient, and the staff can edit the channel guide to specific tastes or requests. Colors, fonts, scroll speed, and font size are changeable to aid patients with differing needs. Since MediaCare provides remote network updates from a single IT department or Data Center, updating all connected televisions makes upgrades, updates and customization hassle-free.
Contact us to learn more about the RoomMate and HCI.