Eliminating Disparate Systems

Interactive patient care technology provides opportunities for healthcare and long term care facilities to educate, communicate and entertain while providing the proper clinical tools to more efficiently manage, measure and document consistency and quality of care. Many facilities run disparate systems and lack the ability to tie the information together for the most effective result. When the internal system don’t talk to each other, information gets missed, misinterpreted or lost.

For both patients and healthcare facilities, it’s all about positive, healthy outcomes; getting patients the right care, education, and information during their stay to equip them properly for the transition to home and throughout their recovery process. Providing a positive stay experience and understanding a patient’s role in maintaining their health and wellbeing can be the game-changer. Interactive patient engagement technology is critical to accurately recording progress during their stay, planning for discharge and ensuring they have the education they need to avoid a readmission. MediaCare supports Meaningful Use requirements for patient-centered care.

MediaCare is an enterprise-wide, integrated patient care platform for better patient outcomes and higher levels of staff optimization. For more engaged patients, MediaCare offers flexible, integrated options.

The MediaCare Approach for Interactive Patient Care

HCI’s MediaCare platform approaches patient engagement differently. Suitable for all sizes and types of healthcare facilities, MediaCare is easily scalable to fit into a small Critical Access Facility or Dialysis clinic to an extensive, multi-facility hospital or Long Term Care system. Focused on positively impacting patient care and outcomes, MediaCare seamlessly communicates with existing facility infrastructure, including Nurse Call, RTLS, LADP and the EHR system and displays patient data in real time. Each connected device updates with new patient information when other systems are updated.

Video Enhances Care

In addition to tying disparate systems together for communication alignment, MediaCare provides multiple opportunities for integrated, secure and encrypted video throughout the continuum of care. Video monitoring adds another layer of care with bi-directional audio and video for patient observation. Nursing staff can save hundred of hours of time answering non-clinical nurse calls from the Nurses’ Station using video. Patients have the option to connect with family and loved ones through video to keep everyone up to date on their progress.

Teamed with our Digital Whiteboards, touch-enabled tablet televisions and HUB Set Top Boxes, MediaCare is a cost-effective, scalable integration platform structured to:

  • Increase CMS reimbursements
  • Improve patient satisfaction to raise HCAHPS scores
  • Decrease readmissions
  • Facilitate and promote positive patient engagement
  • Document patient interactions and staff communication to measure facility performance
  • Identify service recovery opportunities and resolve them before discharge
  • Give patients and their stakeholders a range of choices and options for involvement and reporting on their care
  • Reduce non-clinical task and alert saturation through process flow automation
  • Provide educational content and comprehension monitoring for better health literacy
  • Offer opportunities for retail item ordering

HCI's eSitter on hospital whiteboards gives healthcare and assisted living providers a new tool for fall risk mitigation.
Family and Friends Interactive Module offers direct videoconferencing on hospital whiteboards and tablets to keep patients connected to loved ones.

HCI MediaCare offers bedside meal ordering, using a patient's EHR to assure dietary guidelines are followed.

MediaCare can automatically provide patients prescribed education, medication search, pharmacy fulfillment and care history information. HCI’s fully integrated platform is 100% configurable to work with internal content and leading patient education providers.

Request your demo today and learn how MediaCare and our interactive solutions suite support your short- and long-term patient, staff and quality goals.