Burnout and Turnover in the Ranks? Tear down the patient data silos.
Patient data silos are a significant issue for hospitals when it comes to patient data and unfortunately, siloed data can have significant adverse repercussions. Patient data silos can have major impacts on a patient’s care and treatment and it’s worth a look at what tech is available to help align information. There are so many subsets of patient data when it comes to disparate hospital systems that can be a frustrating and exhausting experience for clinicians and nursing staff to find what they need, resulting in burnout and turnover. Every hospital system has a myriad of disparate systems which often aren’t integrated, so they can’t communicate with each other.
When it comes to patient safety, accurate EHR records rely on these systems to maintain consistency so that patients can be treated correctly for their best result. When the systems can’t communicate with each other data may be lost, resulting in patient identification errors, medication, prescription and treatment errors. Some data may be available to individual departments but not available to others. No one wins, especially the patient.
Help them focus on patient-centered care.
The Institute for Healthcare Improvement, in “Better Patient Flow Means Breaking Down the Silos” references a study in which a 200-bed analysis revealed that with a focus on eliminating patient siloed data at the macro level, length of hospital stay reduced from 4.2 to 3.8 days. Patients benefit greatly from aligned communication through better data management. Patients can send requests to their nurses and fulfill their prescriptions before discharge, cutting the wait time in half. Service requests for blankets, clergy, room temperature – all of these can be routed directly to nonclinical departments for fulfillment so Care Team communication isn’t sidelined by nonclinical work. They can focus on patient-centered care.
MediaCare, HCI’s integration platform, was designed to help eliminate patient data silos by capturing real-time data on Interactive Patient Whiteboards and pushing relevant information back out to patients, capturing the information with touchscreen displays to improve rounding and Care Team communication. Hospital IT leaders eliminate patient disruption and improve service with clone and remote server management using tools in MediaCare. With automatically updated patient data coming from RTLS, EHR, ADT, EVS, BMS, PAC and Nurse Call systems, data silos fall. Team communication improves because people aren’t scrambling to figure out where or how to get the information they need. Using HCI’s Interactive Patient Care solution, patient information is compiled into a single dashboard so administrators can see trends and forecast resource allocation for :
- Surgery suite and imaging scheduling
- Infection control strategies
- Staff shift schedules
- Pharmacy supply and fulfillment
- Discharge and bed turnover planning
- Foodservice management and ordering