How to Protect Staff and Patients with Digital Technology
HCI CleanCall Provides Secure Clinician to Patient Teleconferencing within the Healthcare Facility
When you think of telemedicine, you probably think of a person at their home, contacting their physician using a videoconference app on their home computer. That aspect of telemedicine has its advantages and makes physician visits much easier. But what if you’re an isolated hospital patient and need to speak to your Clinician while in your hospital room? What if you’re a CNO or Clinician with procedures in place for the Care Team to practice PPE safety protocols prior to entering a Patient room due to the risk of infection from an airborne illness? That’s a process requiring time and gear that may be in short supply. HCI CleanCall is the answer.
HCI CleanCall Supports Hospital, Staff and Patient Safety
HCI CleanCall adds dynamic, bi-directional audio and video to patient care from within the hospital or healthcare facility. CleanCall uses one-touch digital interactive whiteboards to connect patients with clinicians or Care Team staff to other members of their team without having to schedule meetings or consults. In addition to HCI Telemedicine, which offers traditional, secure external Telemedicine conferencing, HCI CleanCall makes it possible for Clinicians and staff within the hospital to use any HCI connected device to video call a Patient’s in-room Interactive Whiteboard to answer a Nurse Call, answer questions or perform a remote round. With just the touch of a button on the Interactive Hall Whiteboard or any HCI-connected Digital Whiteboard and use of the connected pillow speaker, a direct-to-Patient video conference can be launched without having to enter the Patient’s room. That means higher patient satisfaction and less time spent on “suiting up” in PPE gear. It also means a lower risk of infection or transmission of contagious pathogens. Connected digital whiteboards can be cleaned often but don’t sacrifice real-time, person to person communication.
Patients and Physicians can connect from within the hospital grounds or from off-campus
Considering the considerable risks posed by COVID-19, staff and Care Team safety is a key concern for staff and for hospital management. Keeping staff healthy and safe must be a paramount concern to keep staffing at optimal levels. Even without operating in a pandemic situation, patients may require some form of isolation or confinement for their own safety and recovery. HCI CleanCall allows staff or Care Team members to maintain distance without sacrificing Patient communication and consultation, so vital to the very best outcomes and to help patients feel reassured. You can help them experience less anxiety and ensure their care is a collaborative effort.
The Centers for Disease Control states that the “evaluation of new medical products that could be associated with lowered infection risk” is critical to preventing disease spead and “the actions management takes to improve patient and worker safety” are part of a multi-pronged approach to infection control. HCI CleanCall meets these criteria and supports the highest standards of infection control.
With HCI CleanCall, Patients have reassurance and peace of mind that their needs are met, while staff is protected in the event of COVID, other pathogens or other immunity concerns/contact restrictions. In addition, the Family and Friends Connect Module allows family and caregivers to stay connected to their loved one through interactive videoconferencing through HCI Digital Whiteboards. Patients can confer with preferred Providers outside the hospital with HCI’s Telemedicine Module using their Patient Whiteboard.