Home » HCI Blog » CleanCall: A Powerful Video Tool for Safety and Engagement

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Protecting staff and patients with smart video technology

CleanCall video on HCI digital Hall Whiteboard

CleanCall provides secure Care Team to patient teleconferencing from outside the patient room

When you think of telehealth, you probably think of a person at their home, contacting their physician using a videoconference app on their home computer. That aspect of telemedicine has its advantages and makes physician visits easier. But what if you’re a hospital patient and need to speak to your clinician while in your hospital room?

What if you’re a CNO or Physician with procedures in place for PPE safety protocols? before entering a Patient room? That’s a process requiring time and gear that may be in short supply. CleanCall is the answer.

CleanCall from HCI supports better patient communication while observing safety protocols.

CleanCall supports hospital, staff and patient safety

HCI cCLeanCall in Use through the Pillow Speaker, Hall Whiteboard and Patient Whiteboard

HCI CleanCall adds dynamic, bi-directional audio and video to patient care from within the hospital. CleanCall uses one-touch digital whiteboards to connect patients Care Team staff from outside a patient room using the built-in camera, speakers and microphones in each device.

CleanCall makes it possible for clinicians and staff to video call a patient to answer a Nurse Call, answer questions or perform a remote round.

With just the touch of a button on the Hall Whiteboard and use of the connected pillow speaker, a direct-to-patient video conference can be launched without having to enter the Patient’s room.

That means higher patient satisfaction and less time spent on donning or doffing PPE gear. It also means a lower risk of infection or transmission of contagious pathogens.

Digital whiteboards support real-time human connection just when a patient needs it most.

Considering the considerable risks posed by COVID-19, staff and Care Team safety is a key concern for staff and for hospital management. Keeping everyone healthy and safe must be a paramount concern to keep staffing at optimal levels. Even without operating in a pandemic situation, patients may require some form of isolation or confinement for their own safety and recovery. CleanCall and the Nurse Call Companion app allows staff or Care Team members to maintain distance without sacrificing patient communication and consultation, which are vital to helping patients feel reassured. You can help them experience less anxiety and ensure their care is a collaborative effort.

CleanCall and Nurse Call Companion offer patient-Care Team video communication at a touch to the device screen.
CleanCall and Nurse Call Companion allow Nurses to video chat with patients from different locations.

The Centers for Disease Control states that “evaluation of new medical products that could be associated with lowered infection risk” is critical to preventing disease spread and “the actions management takes to improve patient and worker safety” are part of a multi-pronged approach to infection control.

HCI CleanCall meets these criteria and supports the highest standards of infection control.

HCI's BedMate Tablet TV offers full interactive whiteboard and TV capabilities.

Learn how to leverage video for patient and staff safety.