Collaborative Communication is Critical

Collaborative healthcare for Care Teams is a critical element of successful patient outcomes at any time, but it’s even more important during the COVID pandemic. Of the many lessons learned about patient care during this extraordinary time, collaborative, aligned communication among Care Teams is a vital one. Mark Zarefsky, contributing writer for the AMA, states: “Ineffective communication omits key elements of a patient’s story or is presented in a way that is not simple to understand. The effect of this can be catastrophic… it is reported that data from 2010-2013 shows that ineffective communication is one of the top three root causes of sentinel events.” 

One of the best ways to align communication is to implement HCI’s eSitter – live video streams of patients for close observation and monitoring for safety issues and fall risks.

HCI offers accurate team collaboration with Interactive Patient Whiteboards, Digital Patient Tablets and Patient TV

Part of effective care team collaboration has to be a harmony between a patient’s emotional and physiological care needs, technology to effectively support those needs, clinical requirements and regulatory/administrative rules to address patient care. 

Highly Connected Care Teams are More Effective

HCI, Interactive whiteboards, Patient engagement, patient education, patient entertainment, Nurse Call - HCI supports your Care Teams for better collaboration.

The American Society of Geriatric Care has released a study assessing “the impact of team structure composition and degree of collaboration among various providers on process and outcomes of primary care,”the results of which show that highly connected care teams with solid collaboration in place present fewer overall hospitalizations, lower costs, lower incidences of ER admission and “more coordinated care of older patients.” The study looks at team leadership and how a less centralized model can deliver these results. Automation for rounding, dissemination of patient information and alert response is a touch away with interactive whiteboards and tablets. In turn, everyone has the information they need, when they need it, and can update the team immediately, with accurate visual cues pulled directly from the EHR across the enterprise from integrated systems in the facility.

How can you achieve better communication across Care Teams and with patients and the people in their circle of care?

Take advantage of interactive and digital technologies for standardizing communication and streamlining rounding procedures.

What that achieves:

  • Better resource, staffing and financial flexibility
  • Improved patient safety
  • Lower clinical rates of burnout
  • Higher retention of skilled staff
  • Reduced data silos
  • Fewer errors
  • Lasting patient literacy and engagement in their care

Goal #2 of the 2021 recommendations by the Joint Commission for improving care is to “Improve the effectiveness of communication among caregivers.” We can help you meet Joint Commission recommendations for improving care team communications with our exclusive care alignment tools in the form of Interactive Whiteboards, Touch-Enabled Interactive Patient Tablets and integrated patient televisions

innovation, patient relationships, Concierge Tablet, long term are tablet, interactive hospital tablet, hospital tablet, MediaCare, HCI, interactive patient whiteboard, digital patient whiteboard, electronic patient whiteboard, patient room whiteboard, patient room digital whiteboard, patient room digital signage, hospital digital signage, hospital wayfinding, hospital signage, hospital patient room electronic whiteboard, hospital digital whiteboard, patient room interactive whiteboard, hospital unit monitoring, hospital unit whiteboard, patient engagement whiteboard, patient education whiteboard, hospital whiteboard, hospital tv, patient tv, hospital interactive tv, HCI tv, senior care, long term care, hospital telemedicine, telemedicine, hospital communication, hospital signage, patient safety, patient education, patient engagement, patient entertainment, hospital keyboard, hospital infection control, HCAHPS, patient survey, patient satisfaction, hospital dry erase board, hospital communication board, elder care, senior care, assisted living, retirement living, hospital workflow, hospital scheduling, hospital data, hospital data management, hospital apps, hospital entertainment, hospital service, careapps, hospital apps, patient television systems, interactive in-room tv, interactive patient tv, hospital tv systems, interactive in-room patient tv, bedside tv, hospital grade tv, patient tv usage, interactive whiteboard usage, hospital whiteboard usage, digital hospital whiteboard usage, electronic hospital whiteboard usage, healthcare tv, healthcare whiteboard, hospital tv solutions, hospital whiteboard solutions, interactive patient care, interactive patient care solutions, patient care technology, hospital digital display, hospital EHR, hospital EMR, hospital RTLS, hospital Nurse Call, interactive televisions, hospital tv monitor, interactive patient engagement solution, interactive patient software, smart tv, hospital smart tv, interactive patient engagement technology, hospital games, hospital movies, interactive hospital movies, hospital display solutions, Workstation cart, mobile cart, hospital cart

We offer a personalized virtual demo here to show you how; send us a date and time that’s good for you and see for yourself.

1 https://www.ama-assn.org/education/improve-gme/health-team-communication-especially-critical-time-covid-19

Kuo YF, Agrawal P, Chou LN, Jupiter D, Raji MA. Assessing Association Between Team Structure and Health Outcome and Cost by Social Network Analysis. J Am Geriatr Soc. 2020 Dec 1. doi: 10.1111/jgs.16962. Epub ahead of print. PMID: 33289067.

3 https://ehrintelligence.com/news/how-ehr-informatics-can-drive-ehr-usability-for-new-clinicians

Menu