Clinical Decision Support Requires a Coordinated Effort

Clinical Decision Support (CDS) is an increasingly common diagnostic and treatment structure being used in healthcare settings. CDS can play an important role in care delivery, but it needs strong operational reinforcement with cutting-edge healthcare technologies.

CDS provides clini­cians, staff, patients, and other individuals with knowledge and person-specific information, intelligently filtered or presented at appropriate times, to enhance health and health care. CDS encompasses a variety of tools to enhance decision-making in the clinical workflow. These tools include computerized alerts and reminders to care providers and patients; clinical guidelines; condition-specific order sets; focused patient data reports and summaries; documentation templates; diagnostic support, and contextually relevant reference information, among other tools.”1

– Office of the National Coordinator for Health Information Technology
CDS requires strong operational support, combined with patient education and engagement. HCI offers this support through MediaCare.

Regulation pressures, staff retention, burnout, and administrative structures all play a role in the need for coordinated, collaborative care delivery in a Clinical Decision Support structure. Combined with the challenges a pandemic brings to patient care, hospital systems face mounting pressures to reduce costs and increase the level of quality care through patient engagement and collaborative tools.

The Interactive Patient Whiteboard filters and displays patients data in any configuration required for the operational side of Clinical Decision Support.

Innovative Operational Support

From an operational standpoint, time, staffing, access to accurate information, optimized workflow processes and specific patient information all need to be coordinated for accurate patient management. Innovations in the operational support channel of Clinical Decision Support are increasing at an exponential rate, so it’s important to choose a patient engagement and interactive care solution that meets very specific needs for your clinical staff as a part of their patient treatment decision-making. Integrating touch-enabled interactive whiteboards, tablets and patient TVs with key data systems, like EHR, RTLS, PAC, LDAP, EVS and other systems in a healthcare facility allow both patients and staff see the vital information needed to reduce readmissions, lower costs and create the best, lasting outcomes for patients.

MediaCare seamlessly integrates with existing systems and provides an integrated platform for clinical decision support.
MediaCare supplies seamless integration to existing hospital systems from a single data center or IT department for more efficient data delivery.

Tailored Solutions

HCI Interactive Patient Care solutions seamlessly deliver key operational support for CDS by presenting patient data contextually and in an organized structure at the point of care. The HCI IPC solution may be tailored to any configuration a clinical team needs, from on-the-fly staff scheduling changes in a surgical unit to portals that allow clinical staff to consult with each other at a patient’s bedside using DICOM or PAC images

HCI's MediaCare has a range of operational support apps for clinical support.
Internal and External telemedicine apps from HCI encourage collaboration and aligned clinical communication for CDS.
HCI’s MediaCare supports Telemedicine within a facility or off-campus so clinicians can consult as needed in a CDS structure for collaborative patient care.

Rounding Support

Through MediaCare and encrypted video, clinicians and caregivers can video call each other within a facility or off-campus for consults, and rounding is more precise with one-touch pain reporting and observations written back to the EHR. Live stream video monitoring allows observers to note more acute patient conditions and determine new treatments as a patient’s condition changes. Medications and equipment can be ordered directly from a patient’s room, with care history recorded in real-time.

Within the CDS structure, patient education, service recovery and measurement are all available through HCI's Interactive Patient Care Solutions.

With HCI Interactive Whiteboards and Tablets, clinical staff can push treatment reminders direct to patients and send digital educational content to patients with a single touch to an HCI interactive device. They can push digital quality and satisfaction surveys to patients’ touch-enabled devices and receive real-time service recovery data for benchmarking and analysis. Our library of operational support apps augment CDS processes for clinicians.

“Health information technologies designed to improve clinical decision making are particularly attractive for their ability to address the growing information overload clinicians face, and to provide a platform for integrating evidence-based knowledge into care delivery…information must be filtered, organized and presented in a way that supports the current workflow, allowing the user to make an informed decision quickly and take action.”

– National Academy of Medicine 2

What are your challenges with Clinical Decision Support? How can HCI help you realize your vision for a Clinical Decision Support structure? We offer a no obligation virtual demo at your convenience. Schedule a demo here and allow us to show you how you can seamlessly integrate an enterprise-wide platform for operational support into your CDS planning. 

2Tcheng, J. E., S. Bakken, D. W. Bates, H. Bonner III, T. K. Gandhi, M. Josephs, K. Kawamoto, E. A. Lomotan, E. Mackay, B. Middleton, J. M. Teich, S. Weingarten, and M. Hamilton Lopez, editors. 2017. Optimizing Strategies for Clinical Decision Support: Summary of a Meeting Series. Washington, DC: National Academy of Medicine