Family and Friends Connect Module

Staying Connected to Family and Friends Through Video

HCI offers an Interactive Family and Friends teleconferencing module through our Interactive Tablets and Whiteboards to help patients and residents stay connected and engaged. 

For confined patients, long term care, acute and residential care facilities, it’s important to help patients feel less isolated, anxious or stressed.The National Institute on Aging confirms this in a compelling report. HCI offers Family & Friends Connect to provide a simple, built-in video app so individuals can stay in contact with loved ones. This helps residents and patients feel connected to everyday activities and allows families and friends to see that their loved one is communicative with positive social connections. This “social capital” helps to build trust and participation, which has a significant impact on overall cognitive health and health outcomes, and provides a competitive advantage for your organization.

Family & Friends Connect utilizes an open-source communications service to allow group teleconferencing with people from multiple locations using a familiar, easy, web-based interface. The patient or resident can access the module with a simple touch on the Interactive Concierge Tablet, Interactive Bedside Tablet or Interactive Patient Whiteboard using the built-in camera and microphone – no additional hardware or software is needed. 

In addition to using the app for Telemedicine visits, facility staff can communicate with their residents in a friendly, face-to-face video environment with Family & Friends Connect. Residents or patients don’t need to miss classes or group meetings they would normally attend; they can attend virtually through the video teleconferencing service. In inclement weather, family and friends can check in on their loved ones via video to make sure they have what they need. That’s a big step in helping reduce resident feelings of loneliness and has a positive impact on the known health concerns posed by COVID risks and prolonged isolation.

Secure and Simple to Use

Family & Friends Connect is simple to use for those who may not be comfortable using other technology tools, with easy touchscreen access that’s sensitive to weak fingers. Facilities may choose to mount an Interactive Patient Whiteboard on the HCI Mobile Cart to provide planned teleconferencing of guests, performers or speakers without the patient leaving their bed or room, important for those with ambulatory concerns.

Contact HCI today to set up a brief online demo and experience the possibilities of community with HCI Family & Friends Connect.

Long Term Care Support

For long term and residential care support, learn about the features of the HCI HUB Set Top Box, which turns any television with an HDMI port into a Smart TV, to provide service requests, streaming movies and games, facility notifications, medication reminders, deliver educational content and much more.

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