MediaCare

MediaCare is the solution for busy healthcare professionals who want to make education compliance, patient support and automated documentation quick and easy. MediaCare makes it easy to quickly engage patients in their care plan. Consequently, you’ll reduce length of stay and manage resources more effectively. With more than 40 system integrations and remote management, you can focus on transforming how you deliver care, resulting in higher patient satisfaction.

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MediaCare for Patient Engagement

MediaCare is the healthcare industry’s most advanced education, entertainment and content management platform. It delivers innovative clinical management tools to both large and small healthcare systems. It’s an integrated solution that offers remote administration of Interactive Whiteboards and in-room televisions. Basically, we help you deliver personalized education, and entertainment, and make communication with patients easier. It helps to educate and empower patients, simultaneously optimizing activities for staff, so your job is easier and you’re enabling a better experience for everyone involved. MediaCare is compatible with our Interactive Whiteboards, Interactive Bedside Tablet, HUB and  RoomMate Televisions.

MediaCare offers healthcare providers an innovative, enterprise-level solution to help address many of the significant challenges in healthcare today.

MediaCare has an intuitive Dashboard that puts control of patient care plans at a clinicians’ fingertips. What’s more, it has a variety of features to simplify and automate workflows. Through the Dashboard, you can provide patient-specific educational content to help with long-term recovery. You can manage service recovery with surveys that use branching logic to drill down into quality issues.

  • Push delivery and on-demand patient-specific education plans, including support resources
  • Discharge planning information for patients and family
  • Videoconferencing and Telemedicine capabilities for 360˚ care
  • Automated clinical workflows , like equipment ordering and EVS tasks
  • Track and schedule Room Occupancy and infection control measures
  • Monitor critical supply inventories
  • Service delivery and service recovery options
  • Enterprise-level integration with EHR, ADT, pharmacy, dietary and other technology systems
  • Online workflow management and analytic tools
  • Satisfaction surveys and education comprehension testing
  • Self-service options with CareApps
  • Access to Netflix, Hulu, Pandora and more, with streaming, on-demand, relaxation and game options
  • Remote Network Clone and software updates from a central location
  • Education compliance tracking using automated documentation, which aids discharge planning
  • Custom branding and revenue generation opportunities for retail services such as Pharmacy, Gift Shop and Foodservice or Café
MediaCare Integrated Patient Room

Seamless Integration.

MediaCare seamlessly integrates with existing systems.
HCI Patient Hospital Whiteboard with new user interface.

Your answer to better patient outcomes and higher patient satisfaction

Patient Education

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MediaCare offers personalized patient education through our devices and the patient TV. Our Interactive Patient Whiteboard and Interactive Unit Whiteboard allow clinicians and nurses to make changes on the fly, including adding or deleting videos for the patient to view or pushing a reminder to watch their videos. This flexibility ensures that patients always have access to the most relevant and helpful information.

  • Track and monitor content viewing and send reminders
  • Push content directly to the patient TV, even when the TV is off
  • Play welcome videos to make patient feel welcome and comfortable on arrival, then follow up with digital content that’s specific to their care and treatment
  • Prepare them for discharge with video programming designed to encourage positive post-stay behaviors
  • Make video education a condition for discharge to ensure patients are committed to their recovery – and reduce readmissions

Patient Engagement

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Making patients feel comfortable and cared for is a top priority for any hospital. At MediaCare, we understand this need and offer custom solutions that are flexible and tailored to each individual health system. Our automated, custom surveys help support your quality, service and care goals, ensuring that your patients always receive the best possible care.

  • Offer social connection with Family and Friends Connect videoconferencing
  • Provide the opportunity to order meals from the bedside, based on dietary requirements
  • Give patients options for self-service appointment scheduling for services like pet therapy or chaplain visits
  • Display Lab and Consult time stamps, so they know when results are in
  • Provide external Telemedicine on an interactive touchscreen so patients have more choices for care

Patient Entertainment

Social Channel access on HCI's BedMate Tablet TV, providing Android apps for higher patient satisfaction

Healthcare consumers always appreciate quality, comfort and choices during their stay. MediaCare provides the best level of patient entertainment with first-run movies and television shows on-demand. Especially popular are pre-loaded and streaming games, Internet and social platform access, cable TV and more. To alleviate stress, boredom and anxiety that can accompany a hospital stay, patients, visitors and loved ones appreciate entertainment diversion.

Features on digital Interactive Whiteboards and Interactive Tablets support family caregiver involvement, which can be particularly important for neonatal, pediatric and other vulnerable patient populations. For example, the Family & Friends Connect videoconferencing app lets patients check in and update family and loved ones on progress and treatments.

  • Relaxation content and soothing music through MediaCare options support rest and healing
  • Streaming and preloaded games offer entertainment for patients of all ages
  • Internet browsing, social platforms and popular email providers offer the chance to stay connected and engaged with social circles
  • Provide diversion for patients and their families and loved ones to reduce boredom and anxiety

Patient Management

MediasCare from HCI is a scalable, robust, reliable enterprise platform for patient monitoring and data display in healthcare settings.

At HCI, we understand that nursing is a demanding and complex profession. That’s why we’ve designed our data tools to be as robust and streamlined as possible. Using MediaCare, nurses can focus on providing quality patient care, while administrators have access to powerful insights into facility operations. And because our platform is centrally managed, IT leaders can easily make changes or upgrades without disturbing patients or disrupting routines.

You know what data you need, and MediaCare will deliver it.

  • Monitor service recovery and take the opportunity to respond while patients are still under care
  • Check the number of triggered alerts and elapsed alert times for scheduling management
  • Maintain supplies based on usage
  • Track EVS cleaning activities and monitor bed turnover

YOUR CUSTOM DEMO IS WAITING