Video helps family and friends stay connected
It’s important to help hospitalized patients feel less isolated, anxious or stressed so they recover more quickly. One way to do this is to offer a way for them to remain connected to normal, everyday activities. At the same time, families want to be involved in a patient’s care to understand treatments, plans and prognoses. HCI offers a simple, secure video to help patients feel connected to everyday activities. It also allows families and friends to get updates from caregivers and see that their loved one is communicative and safe.
Offering patients and families a clear way to see and talk to each other is sometimes referred to as “social capital”, and it helps to build trust in care and participation in treatment plans by both patients and families. That has a significant impact on a patient’s overall health and recovery, and differentiates your health system with smart technology.
Video for caregiver updates
Caregivers use the secure video features of HCI digital whiteboards to inform loved ones about important patient updates or changes. In cases where they need to advise families about difficult decisions or life-altering events, patient video offers an empathetic, face-to-face option.
Family & Friends Connect utilizes a secure communications service to allow group teleconferencing with people from multiple locations. It uses an intuitive web-based interface, and patients can access the module with a touch to their TV, Bedside Tablet or Patient Whiteboard. All HCI devices have a built-in camera, speakers and microphone. Since HCI is a single source vendor, no additional hardware or software is needed. Everything needed to implement patient video options is available through MediaCare.
Video support for long-term care and rehabilitation
In the case of long-term care, like rehabilitation or nursing home care, residents use the app for telehealth visits. Staff can meet with their residents in a friendly, face-to-face video environment. Residents and patients don’t need to miss classes or group meetings they would normally attend – they can attend virtually through the video service. In inclement weather, family and friends can check on their loved one to make sure they have what they need. That’s a big step to reduce residents’ feelings of loneliness. Using video in this way has a positive impact on the health concerns posed by prolonged isolation.
Secure and Simple to Use
Family & Friends Connect is simple to use for those who may not be comfortable using other technology tools. Since HCI devices have capacitive, Haptic touch screens, TVs and in-room digital whiteboards are sensitive to weak fingers.
HUB turns patient and resident TVs into Smart TVs
Learn about the features of the HCI HUB Set Top Box. The HUB is an ancillary HCI product that turns any television with an HDMI port into a Smart TV that’s simple to use. Even for non-tech-native people can make entertainment choices using their remote. You can offer self-service, in addition to streaming movies and games, facility notifications, medication reminders, educational content and more, all available through MediaCare.