Nurse Call Companion Saves Time Without Sacrificing In-Person Contact
Manage better. Schedule Better. Develop deeper patient relationships while reducing burnout. The HCI Nurse Call Companion Module optimizes workflow for busy Nurses and clinicians without sacrificing the quality of care delivery.
Integrated with MediaCare and existing hospital systems over the Interactive Concierge Tablet, busy Nurses can save steps, time and money by contacting patients via video right at the patient bedside using the Interactive Concierge Tablet or Interactive Unit Whiteboard located at the Nurses’ Station. In response to Pillow Speaker and touch-initiated nurse calls for water, pain or other needs, video response eliminates the need to leave the Nurses’ Station – maintaining person-to-person care delivery while ensuring Nurses can maximize efficiency and stay on schedule to maintain throughput.
Respond to Nurse Calls with Video for Better Understanding and Engagement
In compliance with Joint Commission recommendations for patient-centered communication, video response also supports those with alternative communication needs such as American Sign Language, or patients who may need additional spoken language or comprehension support.
One touch on the Concierge Tablet or Interactive Unit Whiteboard screen allows Clinical and Nursing staff to initiate a video call to respond to patient needs for more personal communication and a better patient experience in a way that enhances patient understanding and increases patient engagement.
Nurses can also use the Nurse Call Companion Module on the Concierge Tablet to send push messages to patients, such as reminders, appointment scheduling or reminders to watch educational content. Using the simple on-screen keyboard, push messages save Clinicians and Care Teams time and steps to ensure patients have the information they need when they need it.
Rounding and Nurse Notes
The Nurse Call Companion Module allows Nurses and clinicians to enter Rounding Notes and other patient notes right on the touchscreen. In addition, Nurses can enter Daily Goals for patients as the patient’s condition changes or other events occur. In tandem with the Interactive Unit Whiteboard and our suite of interactive patient care solutions, we’ve got you covered in patient monitoring and service response.
We welcome a discovery conversation to determine your needs, support your patient engagement goals and determine if the Nurse Call Companion and Interactive Concierge Tablets are right for your facility.