Nurse Call Companion Saves Time Without Sacrificing In-Person Contact

Manage better. Schedule Better. Develop deeper patient relationships while reducing burnout. The HCI Nurse Call Companion Module optimizes workflow for busy Nurses and clinicians without sacrificing the quality of care delivery.

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Integrated with MediaCare and existing hospital systems over the Interactive Concierge Tablet, busy Nurses can save steps, time and money by contacting patients via video right at the patient bedside using the Interactive Concierge Tablet or Interactive Unit Whiteboard located at the Nurses’ Station. In response to Pillow Speaker and touch-initiated nurse calls for water, pain or other needs, video response eliminates the need to leave the Nurses’ Station – maintaining person-to-person care delivery while ensuring Nurses can maximize efficiency and stay on schedule to maintain throughput.

Patient engagement can be used in video to engage patients with language, comprehension or other spoken language challenges. Nurse Call Companion from HCI supports full care accessibility.

Respond to Nurse Calls with Video for Better Understanding and Engagement

In compliance with Joint Commission recommendations for patient-centered communication, video response also supports those with alternative communication needs such as American Sign Language, or patients who may need additional spoken language or comprehension support.

One touch on the Concierge Tablet or Interactive Unit Whiteboard screen allows Clinical and Nursing staff to initiate a video call to respond to patient needs for more personal communication and a better patient experience in a way that enhances patient understanding and increases patient engagement.

Push Messaging

Nurses can also use the Nurse Call Companion Module on the Concierge Tablet to send push messages to patients, such as reminders, appointment scheduling or reminders to watch educational content. Using the simple on-screen keyboard, push messages save Clinicians and Care Teams time and steps to ensure patients have the information they need when they need it.

Push messaging in the form of banners and scrolling information helps patients with adherence to treatments and medications, and viewing educational content.
Instant Messaging Patients is a win-win for patients, staff and families.

Rounding and Nurse Notes

The Nurse Call Companion Module allows Nurses and clinicians to enter Rounding Notes and other patient notes right on the touchscreen. In addition, Nurses can enter Daily Goals for patients as the patient’s condition changes or other events occur. In tandem with the Interactive Unit Whiteboard and our suite of interactive patient care solutions, we’ve got you covered in patient monitoring and service response.

HCI integrates the EHR with MediaCare and digital hospital whiteboards to ensure you have the highest standards of patient monitoring and care.

We welcome a discovery conversation to determine your needs, support your patient engagement goals and determine if the Nurse Call Companion and Interactive Concierge Tablets are right for your facility.

Schedule your virtual demo to see how HCI can help you transform the way you support staff and patients with video care and telemedicine options.