Secure Telemedicine Module – Internal and External Touch Points

A report from the American Hospital Association reveals that 30% of patients are comfortable using technology to obtain their medical or diagnostic information, and 70% are comfortable using video for those purposes.”

Using the HCI Telemedicine Module through our Digital Whiteboards and Tablets, clinicians can make diagnostic, transfer and treatment decisions remotely, and patients have a higher satisfaction level. In addition, CMS will reimburse for up to 80 more services when telemedicine is used according to published guidelines.

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Telemedicine frees up time for the clinician, eliminates the need for travel, waiting room wait times, scheduling issues and speeds the consultation process, which can support reduced clinician burnout and some costs associated with patient facilities. HCI Telemedicine apps leverage a free, open-source telemedicine service which is secure, encrypted and HIPAA-compliant.

The HCI Telemedicine Module has two platforms for greater flexibility: Internal, intra-facility and External access for greater patient satisfaction and workflow optimization, allowing both internal and external clinicians to communicate directly with patients through our Interactive Patient Whiteboards and Tablets.

HCI CleanCall is tailored specifically for healthcare applications.

With just the touch of a button on the Interactive Hall Whiteboard or any HCI-connected digital device, CleanCall initiates a video conference directly with the patient without having to enter the patient’s room.

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If a patient is confined or isolated, HCI CleanCall helps protect staff members by limiting exposure and conserving supplies of PPE. CleanCall is elegant in its simplicity and intuitive use:

  • Integrates with existing patient communication systems.
  • Utilizes the camera and screen on the Interactive Patient Whiteboard or tablet for video capture and display.
  • Requires no additional hardware or software.
  • Features auto-answer and auto-hang-up features; the patient never needs to leave their bed.
  • Provides integration with existing Nurse Call systems to auto-start one-way video streaming to the nurse station and/or security office for staff emergencies and other call types.

External Teleconferencing

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The external telemedicine module leverages a cloud-based service which is secure, encrypted and HIPAA-compliant. External clinicians who need to communicate with a patient in the hospital or healthcare facility can access the module from a PC, MAC or their mobile device via their web client. The module features:

  • A unique address established for the patient.
  • A virtual waiting room and management tool for patients
  • Access from the HCI Interactive Patient Whiteboard or Concierge Tablet

No additional hardware or software is required; the Telemedicine Module uses the built-in camera and microphone on our digital whiteboards and tablets.

We would be happy to schedule a brief online demo designed to meet your unique needs. Experience the full range of telemedicine options for the best staff experience and the best patient outcomes.

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