Secure Interactive Telemedicine – Within the Facility and Externally

Using the HCI Telemedicine Module through our Digital Whiteboards, clinicians can make diagnostic, transfer and treatment decisions remotely, and patients have a higher satisfaction level. In addition, CMS will reimburse for up to 80 more services when telemedicine is used according to published guidelines. A report from the American Hospital Association reveals that 30% of patients are comfortable using technology to obtain their medical or diagnostic information, and 70% are comfortable using video for those purposes.

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Telemedicine frees up time for the clinician, eliminates the need for travel, waiting room wait times, scheduling issues and speeds the consultation process, which can support reduced clinician burnout and some costs associated with patient facilities. HCI Telemedicine leverages a free, open-source telemedicine service which is secure, encrypted and HIPAA-compliant.

The HCI Telemedicine Module has two platforms for greater flexibility: Internal, intra-facility and External access for greater patient satisfaction and workflow optimization.

The HCI Telemedicine Modules available through our Interactive Patient Whiteboards allow both external and internal clinicians to communicate directly with patients via teleconference over the Interactive Patient Whiteboard.

HCI CleanCall – Intra-Facility Telemedicine

HCI CleanCall (patent pending) is tailored specifically for healthcare applications. Enabled via any connected HCI Interactive Whiteboard through MediaCare, this dynamic new method of Patient communication allows Patients, Nurses and Physicians to see and talk to each other remotely from outside the Patient room

With just the touch of a button on the Interactive Hall Whiteboard or any HCI-connected Digital Whiteboard, a video conference directly with the Patient can be launched without having to enter the Patient’s room.

This revolutionary new method of intra-facility Patient communication using HCI Interactive Whiteboards allows Clinicians to remain outside the Patient’s room and conference with the Patient or other staff members inside the room, once the Patient or staff member has confirmed permission for a virtual conference to start. This feature respects Patients’ privacy and offers them control regarding their privacy preferences. If a Patient is confined or isolated, HCI CleanCall helps protect staff members by limiting exposure.

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The HCI CleanCall Module is elegant in its simplicity and intuitive use:

  • Integrates with existing Patient communication systems.
  • Utilizes the camera and screen on the Interactive Patient Whiteboard or tablet for video capture and display.
  • Requires no additional hardware or software.
  • Features auto-answer and auto-hang-up features; the patient never needs to leave their bed.
  • Provides integration with existing Nurse Call systems to auto-start one-way video streaming to the nurse station and/or security office for staff emergencies and other call types.

External Teleconferencing

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The external module leverages a cloud-based telemedicine service which is secure, encrypted and HIPAA-compliant. External clinicians who need to communicate with a patient in the hospital or healthcare facility can access the module from a PC, MAC or their mobile device via their web client. The module features:

  • A unique address established for the patient.
  • A virtual waiting room and management tool for patients.
  • Access from the HCI Interactive Patient Whiteboard. 

No additional hardware or software is required; the Telemedicine Module uses the built-in camera and microphone on the Interactive Patient Whiteboard. 

HCI will work with you to configure optimal telemedicine features that work best for you and your patients.

Request your brief online demo and experience the full range of telemedicine options for the best staff experience and the best patient outcomes.

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