A dialysis clinic is not a small hospital. Nobody is admitted, there is no IT department down the hall, and the screen has to work for four hours at a time with one hand. This is the single largest thing HCI has ever shipped, and it is the part of our business we know best.
The mount is fine, the television is discontinued, and the replacement does not fit the bracket.
Whatever goes in has to be installed once and then leave the clinic alone.
Chair counts, ceilings and cabling vary, and a configuration per clinic is not something anyone will maintain.
We quote the mount and the screen as one item so the bracket and the set are known to fit each other.
Screens arrive already themed and enroled. Somebody hangs it, plugs it in, and it comes up correct.
Every clinic in the group is in one fleet view, so a dark screen in a clinic three hours away is visible from the office.
| Item | What it is | Why |
|---|---|---|
| The screen | A bedside panel or a television on an arm | The patient uses it for four hours with one hand free |
| The arm | Sized to the panel and the chair | Reach and retraction matter more than the screen does |
| The launcher | Patient, themed to the group | Entertainment, the clinic's own information, and the call |
| The connection | One wired drop per chair | Wireless is for handsets, not for the chair side screen |
| The console | Command, across every clinic | One place to change a theme or spot a dark screen |
Photographs are enough. We will tell you what fits the existing mounts and what does not.