Most of our software is browser based, which is why it can run on a hospital television you bought four years ago instead of one we sell you today. If your sets support our profile, the patient room project stops being a hardware project.
Samsung and LG hospital sets run our launcher on the set itself. Nothing else goes in the room, and there is no box behind the panel to fail or to be stolen.
Where the set cannot run it, a media player behind the television does, and the set becomes a display. This is the usual answer for a mixed building.
Whiteboards, door signs, station boards and the console are web applications on panels we supply or on displays you already own.
An inventory export is ideal. A photograph of the label on the back of one set per floor is usually enough. We will come back with what stays, what needs a player and what is genuinely at end of life.
| What you send | What we tell you | Turnaround |
|---|---|---|
| Model numbers by unit | Which sets run the launcher directly and which need a player behind them | Usually a day |
| Photographs of the label | The same answer, from the model and the revision on the plate | Usually a day |
| Nothing at all | Your dealer walks a floor and writes it down | One visit |
We will also tell you when replacing is the better answer. A set that needs a player, a mount and a service call is not a saving.
This is the reuse story, and it is a real one. A building that refreshed its sets recently can run Patient on them and spend the budget on the surfaces it does not have.
There is nothing on the wall above the bed and nothing beside the door frame today. In nearly every building these are new hardware, and we would rather say so than imply otherwise.
We will tell you what can stay, including the cases where we would replace it ourselves.