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HCI ONEWho It Is ForEmergency Departments
Emergency departments

The board is only as good as the last person who updated it.

An emergency department already has a tracking board. The problem is that keeping it true is somebody's job, and that somebody is usually the person you least want standing at a keyboard. Ours is fed by the workflow instead.

What we hear

Three things you have probably said out loud

The board goes stale by mid shift

It is accurate at seven, drifting by eleven, and fiction by three, because updating it competes with patient care.

Rooms turn over faster than paper

A department that turns a room every two hours cannot keep a taped sign correct at the door.

Nobody can find who is where

Charge, attending and transport each keep their own version, and none of them agree.

What we do about it

Fed by the workflow. Not by a keyboard.

The events already exist

Registration, orders, results, bed assignment and discharge are already messages. The board reads them, so nobody types a status.

Presence does the rest

When a badge crosses a doorway the board knows the room has been seen, and the call clears without anyone pressing cancel.

The door keeps up

Door signs change with the chart, which in an emergency department means they change constantly and correctly.

What it shows

The board an emergency department actually needs

ColumnWhere it comes fromWhy it matters here
Room and patientRegistration and bed assignmentThe single most argued about fact in the department
Waiting onOrders, laboratory and imagingMakes the holdup visible before somebody asks about it
Time in roomPresence and arrivalLength of stay stops being a report you read next month
PrecautionsThe chartPosted at the door the moment it is documented
DispositionOrders and bed requestsAdmitting and transport see it at the same time you do

Bring us your current board.

Photograph it, whiteboard or screen. We will rebuild it from your event feeds with sample data and you can tell us what is missing.

See the demo