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HCI ONEHardwareFor IT And Biomed
For IT and biomed

Written for the people who have to live with it.

Everything else on this site is written for whoever wants the screens. This page is for the team who has to put them on a network, keep them patched and take the call at two in the morning. No marketing language, and no answers that defer to a later conversation.

Where it runs

On your network. Ninety nine percent on premise.

Engine
PlacementYour data center or your virtual estate
FormVirtual machines you own
SizingScoped with your team, by bed count
BackupYours, on your schedule
Endpoints
ConnectionWired, one drop per screen
PowerOver ethernet where supported
WirelessHandsets only
SegmentYours to choose
Outside
VideoNever leaves your network
Patient dataStays inside
Remote supportOnly when you open it
UpdatesYour window, unit by unit
Identity and access

Your directory. Not a second staff list.

QuestionAnswer
How do staff sign inActive Directory, or single sign on through your provider. Groups decide what a person sees
What happens when somebody leavesYou disable the account. Access ends everywhere at once, including the handsets
How is bedside documentation signedBadge tap at the device. No shared password typed on a wall screen
Who can change a configurationWhoever your groups allow, and every change is logged with the person and the time
Do patients sign inNo. The room screen is signed in by the admit message and cleared by the discharge
Lifecycle

What happens after go live

  1. Enrolment

    A new screen joins itself and takes the unit configuration. Adding a room is not a ticket to us.

  2. Monitoring

    Engine knows every screen, its version and when it last answered. That view can feed your own monitoring.

  3. Updates

    In your window, in the order you choose, unit by unit, with a rollback per unit.

  4. Failure

    A screen comes back to the state the record holds, not to whatever it last displayed. Spares live with your dealer.

Biomed specifically

What hangs in the room, and what it needs

DeviceMountService
Room televisionExisting wall mount in most casesYours or the dealer, as today
Whiteboard panelFlat wall mount, facing the bedDealer, with spares held locally
Door signFlush or projecting, beside the frameDealer, swap in minutes
Bedside terminalArm or rail, sized to the panelDealer, arm and panel quoted together
Station boardWall mount at the stationDealer

Cleaning and infection control guidance comes with every product in the catalog. If your policy requires a specific agent, tell us before you order rather than after.

Put your team and ours in the same room for an hour.

Network, identity, integration and monitoring in one session. We will tell you what it takes before anyone signs anything.

Ask for the session