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HCI ONEWho It Is ForFor Patients And Families
For patients and families

The screen in the room is for you.

If you are reading this from a hospital bed or a chair beside one, this page is about what the screen on the wall does, what it knows about you, and what it does not.

What we hear

Three things you have probably said out loud

Who are all these people

The screen shows the nurse and the team caring for you right now, and it changes when they do.

When is anything happening

The day ahead, in plain words: what is scheduled, what is waiting, and what has to happen before you go home.

How do I ask for something

A button for what you actually need, help to the bathroom, pain, a question, so the right person comes.

What we do about it

What it knows, and what it does not.

It knows your name and your language

From the hospital record. You do not have to sign in to anything, and it greets you in the language your chart says you speak.

It does not show your diagnosis at the door

The sign outside shows the room, your nurse and any precautions the staff must follow. Your hospital decides that list, and it is deliberately short.

The camera has a cover

If your room has one for remote nursing, it has a physical shutter you can close, and the screen chimes before any caregiver appears on it.

Your questions

The ones people actually ask

QuestionThe answerWho decides
Can staff watch me without telling meNo. A caregiver appearing on the screen announces themselves, and the camera has a cover you can closeYou, from the bed
Is any of this recordedNot unless your hospital has specifically configured it, and they can tell youYour hospital
Does my family see itOnly what is on the screen in the room, in front of themYou
What happens when I leaveEverything clears. The next person in this room starts on a blank screenAutomatic
Who do I ask about itYour nurse. It is their screen tooAsk on the shift

Tell your nurse what would help.

Most of what is on these screens is there because a patient or a family member asked for it.

Ask your hospital