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The HCI ONE platform

The smart hospital room platform. Eight products, one thing underneath.

Most hospitals buy the TV from one company, the whiteboard from another and the virtual nursing cart from a third, then spend two years getting them to agree on who is in the bed. HCI ONE is one smart hospital room platform, so every screen reads the same event at the same moment.

1interface to your record
1console for every screen
0screens that disagree
One event, every screen

One moment. Every screen moves.

Pick a moment from Walt’s stay. Here is what each screen did with it, from the same event, at the same time. Nobody typed anything twice.

Underneath · Engine

Why one platform

Integrate once. Configure once.

The cost of a smart hospital room is rarely the screens. It is the interfaces, the vendors and the meetings it takes to make them agree.

Integrate once

Your record, your nurse call and your location system connect to Engine one time. Adding a product two years from now adds no new interface work.

Configure once

Theme, tiles, languages and rounding forms live in one console and push to every screen. A new unit is a copy of the last one.

One number to call

When the door sign and the whiteboard disagree, there is nobody to point at. They are the same software reading the same message.

How it works

Everything in. Every screen out.

Engine sits on your network, takes in what your systems already know and sends each screen exactly what it needs, the moment it changes.

In from your systems

  • Your record: Epic, Oracle Health and MEDITECH over HL7 v2, with writeback to Epic
  • Nurse call: Rauland, Jeron and others
  • RTLS badges
  • Stryker smart beds
  • Staff assignments
HCI ONEEngine · on your servers

Out to every screen

  • Door signs, whiteboards and TVs in the room
  • Unit boards at the station
  • Phones in caregivers’ pockets
  • Guardian virtual nursing and eSitting
  • Back to the record: rounding, pain scores and notes
Real timeScreens change when the record changes, not on a timer.
On your serversEngine runs inside your walls, on your network.
In the browserMost of HCI ONE runs in a browser, so screens stay simple.
How it lands

One unit first. Then copy it.

No big bang. Prove it on one unit with your record and your nurse call, then roll the building one copy at a time.

Step 1

Show us one unit

Tell us what is on the wall and how many beds. We build it on your unit with sample data.

Step 2

Pilot it

One unit, live, with your record and your nurse call. Weeks, not years.

Step 3

Roll the building

Your nurse call dealer installs it. Engine enrolls every screen as it goes up.

Step 4

Repeat

Every unit after the first is a copy: same configuration, same theme, same console.

Smart hospital room questions, answered.

What is a smart hospital room platform?

A smart hospital room platform runs every screen in and around the patient room from one system: the TV, the whiteboard, the door sign, the unit board, virtual nursing and caregiver phones. HCI ONE connects to your record, nurse call, beds and location system once, then sends each screen what it needs the moment something changes.

What products are in HCI ONE?

Eight: Patient TV, Whiteboard, Door Sign, Rounding, Guardian for virtual nursing and virtual sitting at 12 rooms per screen, Command for unit status boards, Mobile for caregiver phones, and Engine, the integration engine and device manager underneath them all.

Do we have to buy the whole room at once?

No. Most hospitals start with the TV or the whiteboard on one unit. Every product added later plugs into the same engine and the same console, with no new interface work.

Does HCI ONE work with our EMR and nurse call?

Yes. HCI ONE connects to Epic, MEDITECH and Oracle Health over HL7 v2, and bidirectional Epic writeback is live at a customer hospital. It also connects to nurse call from Rauland, Jeron and others, to Stryker smart beds and to RTLS.

Where does HCI ONE run?

On your own servers, inside your network. Most of it runs in a browser, on the Samsung and LG healthcare TVs you already own or on HCI's own whiteboards, door signs and bedside tablets.

Who installs and supports it?

Nurse call dealers across the country install and service HCI ONE, and HCI also sells direct. HCI has built patient room technology since 2002 and has more than 100,000 devices installed.

Bring us one unit and we will build it.

Your rooms, your bed count, your call system, on sample data. Thirty minutes, and nothing to install.