Patient Education

CareTV offers patient-specific education easily accessed at any time through the in-room television. The care team prescribes these clinically-reviewed videos. Selection is obtained from an extensive library of evidence-based, age-appropriate content assigned on admission, by physician orders and diagnoses code. Our system can provide:

  • Diagnostic and order specific educational content that can be delivered automatically or scheduled by the medical staff
  • Patient viewing that is tracked and recorded
  • Patient viewing data that is automatically entered into the EMR

Our educational app is consistent with Joint Commission Standards and meets ARRA Meaningful Use objectives for patient education resources

Clinicians have full flexibility to make appropriate changes, adding or deleting videos for the patient to view. If a clinician determines that additional or different content should be delivered, the agility of CareTV makes this easy. The system is designed to monitor and track the exact viewing and understanding of the educational content. Once the education has been completed CareTV will automatically add documentation to the patient’s medical record.

 

When education is automatically documented directly in the patient EMR, clinical time can be spent on other critical patient tasks. After viewing a video, the patient can be prompted to answer comprehension questions or may be asked if they have further questions about their care.  If the patient would like more information, an alert is automatically sent to the clinician for follow-up.

Consistent communication with timely follow-up can mean the difference between a patient who is engaged, informed, and prepared for discharge or a patient who is not.