In 1970, Hospital Communications Inc. was founded in Cincinnati, Ohio. The original HCI began selling and servicing hospital-grade television systems. HCI also designed head-end distribution systems for hospitals. HCI outgrew their original site and moved to Newtown, Ohio. HCI then brought manufacturing in-house and hired a large sales force to distribute its products.
HCI was acquired in 2002, and a refreshed technology company was launched. In just one short year, the company quickly outgrew their Newtown facility and the headquaters was moved to Loveland, Ohio where growth continued to accelerate.
Over the next several years, HCI invested heavily in Research and Development and created a string of “firsts” that is unchallenged in our industry. By focusing on R&D, HCI dedicates itself to providing the most technically advanced products in the healthcare industry.
Today, not only does HCI design, assemble, and test a unique line of Android TVs, we build the most flexible and easy to use Interactive Patient Care System – MediaCare 3 – on the planet. Whether your application requires personal TVs on Arms (Infusion Care) or large TVs for Hospital patient rooms, HCI builds the perfect integrated solution.
The Team behind the Technology
Rick Pratt
CEO
Rick Pratt, our founder, is an economist by training, but a serial tinkerer at heart. Never one to be satisfied with the status quo, he leads the team to create new and novel products that solve everyday problems. Several years ago, Rick was tasked to care for his wife after surgery. He suffered through the discharge educational of the time and concluded there had to be a better way. “When we got back home, and I had to change her dressings for the first time, I realized that I had no clue.” He immediately set to designing the world’s first Streaming TV.
John Pratt
President
John is the President of HCI. He oversees the company’s financial strategy, development and operations. John holds a Bachelor degree in Business Administration from Xavier University. In his free time, he enjoys spending time with his wife and two children, at the gym and on the golf course
David Bishop
VP of Sales
David Bishop, our VP of Sales, returns to HCI after a couple of year absence. He is responsible with the development and expansion of HCI’s sale channel and overall company growth. David’s passion for technology and it’s practical implementation is a benefit in helping hospitals and facilities utilize HCI's solutions to better communication to patients and impact positive outcomes. David enjoys the outdoors and in his spare time enjoys hiking and is an avid cyclist.
Krystle Kraus
Director of Marketing
Krystle has more than a decade of experience as a marketing professional. She holds a Bachelor of Business Administration from Indiana University and an Associate of Multimedia and Web Design from Cincinnati State. In her free time, Krystle is an active Co-Chair for the Cincinnati’s Cystic Fibrosis Foundation, a youth soccer coach and enjoys photography.
Mason Webb
Regional Sales Manager - Midwest
Mason has joined our team with over ten years’ experience in sales. Before HCI, Mason worked in sales for seven years at Henry Schein Dental. He graduated with his Bachelor’s from Morehead University. During his time at Morehead, he was the kicker and punter on the football team where he earned several honors including 1st team All American. In his free time, he enjoys spending time with his fiancé and 2 dogs. Along with his passion in football he also enjoys time on the green. Please join us in welcoming Mason to our company.
Richard Pratt
Regional Sales Manager - Northeast
Richard has been in sales and business development his entire professional career. He believes in hard work and that being an expert requires hands on experience and being able to properly understand your clients environment and challenges. Additionally, he has been able to grow under-performing territories by managing distributors within the healthcare field, and train them to be self-sustaining and profitable.
Dave Gorley
Project Manager
Dave works closely with dealers to help build and sustain a positive relationship with their clients. His experience includes sales, digital marketing, web/app development, and project management. He has a degree from Miami University in Psychology and Entrepreneurship. In his spare time, Dave is likely to be writing code, recording music, or rebuilding motorcycles.
Adam Bobay
Lead UI/UX Designer
Adam is responsible for the overall experience and design of our software and products in addition to assisting with the marketing and brand identity initiatives. While attending Miami University, Adam was an Altman Scholar, participated on a Startup-Weekend winning team, and built a start-up through a program at the Brandery and Institute for Entrepreneurship. In his free time, Adam keeps an active lifestyle, is an avid golfer, a football fanatic, and an amateur photographer and videographer.
Ray Wash
Inside Sales Manager
Ray, who graduated from Northern Kentucky University studying Industrial Psychology has over 25 years of inside sales management experience. He has been with HCI for 8 years and is the liaison between our customers, factory and service department. Besides being True Blue UK Wildcat fans, he and his wife are avid Cincinnati Symphony subscribers. They love to go to art museums whenever they travel.
Greg Lamb
Senior Hardware Engineer
Greg has over 27 years experience in the healthcare industry. He is a licensed broadcast engineer and he has experience in; installation, RF distribution design and installation, service, customer support, system setup and sales support. He is currently working with our hardware and MediaCare installation. In his free time, he enjoys hunting, fishing, camping, hiking, RC racing and motorcycles.
Lenny Mercurio
VP of Operations
Lenny has over 10 years experience in the healthcare industry. His experience comes from operations, management, procurement and planning. He embraces a total understanding of all operations, emphasizing the need for customer satusfation and quality standards at all levels. Lenny demonstrates a personal dedication to meeting all challenges and exceeding goals, utilizing total teamwork. He enjoys to rock climb and mountain biking.
John Brady
Director of Engineering
John graduated from University of Cincinnati in 2013 with B.S. in Computer Engineering. In his free time, he likes to program apps and microcontrollers. His hobbies include video games, running, and eating Skyline Chili.
Amanda Scheetz
Senior Android Developer
Amanda began working at HCI as a co-op student in 2010 and transitioned to a full-time position in 2014. She works mainly with the Android systems for the televisions, but also spends time working on MediaCare. Her hobbies include spending time with her dogs and rabbits, staring at her aquariums, cooking, and annoying Li. Amanda holds a Bachelor’s of Science in Computer Engineering from the University of Cincinnati.
Li Tian
Senior Software Engineer
Li Tian is a Senior Software Engineer with a Computer Science degree from University of Cincinnati. He started working at HealthCare Information for co-op eventually getting a full-time position after graduation. While working at HCI he has worked on many different projects using a variety of tools including .NET and Java. His hobbies include working on his computer, travelling everywhere, skiing, and very short walks on the beach.
Mike McCleese
Logistics Manager
Mike McCleese has been in transportation and supply chain management for 9 years and is currently serving as Logistics Manager. Mike has a long track record of delivering the right products, in the right quantities, to the right location and at the right time. Mike is organized, process driven, and has the ability to develop efficient logistics procedures.
Todd Cook
Production Manager
Todd Cook has been working as the Production Manager for over ten years at HCI. His daily duties include building the TVs in Cincinnati, power supplies, building maintenance and fabrication. He has served for our country 6 years in the Army. In his free time, he enjoys video games and automotive.
Mark Rivel
Service Manager
Mark is the Service Manager for HCI. He has been with the company for over six years and has been servicing TV repairs for 30 years. Mark loves to work with his hands and enjoys electronics.
Will Adkins
QC Manager
Will has been working in Quality Control for over 9 years. His daily job duties consistent of production, technical support and quality control. He is very knowledge in our products and is knowledge in all aspects of the company. In his free time, he enjoys spending time with his five children, camping, fishing and anything outdoors.