Interactive Patient Engagement: Enhancing the Healthcare Journey
HCI TV has been building patient engagement and entertainment systems for decades and are the leading patient engagement solutions provider in the industry. At our core, we are innovators. We genuinely believe that innovative approaches to common healthcare dilemmas will create happier patients, financially viable healthcare providers and ultimately, healthier communities.
HCI introduced many firsts to the healthcare industry, including the universal pillow speaker control and the first integrated TV media player. HCI was the first television manufacturer to bring Android TV to the healthcare market. When most people look at a television monitor in a hospital room, they see only a TV. We see an opportunity to use technology to:
- Improve patient health
- Streamline clinician workflows
- Reduce operating costs, increase ancillary hospital revenue, and protect reimbursement revenue
HCI Interactive Patient Communications Solutions
Solutions for Patient Engagement
Clinicians and Care Teams need to engage with patients and families beyond the inpatient stay. That’s why we designed MediaCare, our enterprise-wide software solution, to help patients before, during and after their hospital stay. MediaCare, built upon the strength of the Android operating system, is an Interactive Patient Engagement platform that delivers comprehensive education for better health literacy, entertainment for diversion and more profound communication between patients and caregivers.
Our technology is unique among our competitors by offering:
An Open-sourced, Open Platform: The Android ecosystem gives our customers the flexibility to work with other developers to create the ultimate user experience.
Customization: Configure your system(s) with the functionality and applications that work best for your facility. Our platform is not limited to a predefined set of applications.
Remote Administration: All settings of HCI Interactive Whiteboards and television products can be managed, customized and updated remotely through a network or USB clone. All devices can be managed from a central location or data center.
Integration: HCI Interactive Whiteboards work on their own or with integrated televisions, and patient data can be automatically recorded in the EMR. Patients have access to familiar social and entertainment apps.
Scalability: No need for long-term contracts. Start the system with one unit and grow your system over multiple fiscal cycles as needs, budgets, and objectives change.
Optimization for Pillow Speaker Use: All apps are optimized to be controlled by any pillow speaker, and a keyboard like our Health-Key Infection Control Keyboard can be easily added for advanced functionality.
This is only part of the HCI difference. Our focus on patient education, safety, satisfaction and operational improvement is driven by an experienced team that knows how to walk the workflow. That’s why we assign a seasoned clinical account manager and software engineer for every project to work alongside your staff.
Our goal is to provide a patient engagement and education product suite that focuses on improved ease of use, simple integration with existing healthcare applications and the extensive customizability of the Android platform. We believe that our product suite is the comprehensive solution that will help you achieve your patient and strategic goals.