Engaging Patients on their Healthcare Journey

MediaCare offers patient-specific education easily accessed at any time through the in-room television. Selection is obtained from an extensive library of evidence-based, age-appropriate content assigned on admission, by physician orders and diagnoses code.  Our educational app is consistent with Joint Commission Standards and meets Meaningful Use objectives for patient education resources.

Clinicians have full flexibility to make appropriate changes, adding or deleting videos for the patient to view. If a clinician determines that additional or different content should be delivered, the agility of MediaCare makes this easy. The system is designed to monitor and track the exact viewing and understanding of the educational content. Once the education has been completed MediaCare will automatically notate the patient’s medical record.


Studies have shown that as many as 40% of patients over 65 had medication errors after leaving the hospital, and 18% of MediaCare patients discharged from a hospital are readmitted within 30 days. To avoid these stats, a hospital needs to prepare the patient and caregivers from one level of care to another. HCI’s CarePlan is an educational playlist that is developed to address the specific care needed for each patient. These playlists are designed to support the transition of care. Each playlist is pre-populated with tailored patient education.


Studies support that patient outcomes will increase dramatically when there is a discharge plan in place. Along with improving the patient’s outcome once discharged, an effective strategy can help to decrease the chances of the patient being readmitted. HCI’s MediaCare helps streamline the recovery process by ensuring the patient and caregivers receive educational content on specific health issues and details on medications they will be taking at home.


HCI has developed an app that can do this and so much more. The patient can quickly identify drugs and medications, including pill identifying pictures