Patient Education from HCI offers patients resources for their best and lasting recovery.

Educate. Empower. Optimize.

Patient Education –

Vital to Good Outcomes

Patient education delivered at the point of care is vital to good outcomes. You’re navigating your patient and their condition from diagnosis through treatment, discharge and recovery, and a tailored patient education program helps patients understand their health challenge. Comprehensive patient education can help with pain management and medication adherence. Incorporating digital video learning for patient education is a form of personalized coaching to reinforce treatment plans, giving patients motivation to maintain their well-being post-hospital stay.

Health Literacy –

Creating Better Transitions of Care

Set patients up for success with HCI on-demand video education. Educational content is prescribed in real-time when it’s integrated through MediaCare. With a diagnosis code or on physician’s orders, ready-to-view content and welcome videos are available to the patient by the time they arrive at their room after Admittance. This means that once they’re settled into their room, they’ve got tools already in place to encourage their recovery and improve their health literacy. From the start of their stay, you’re inspiring patients to health and enhancing their discharge plan.


Care Teams can prescribe clinically reviewed, age-appropriate, evidence-based education videos from an extensive library of digital content assigned on admission, by physician orders, or by diagnosis code through MediaCare, working in tandem with HCI Interactive Whiteboards, Interactive Tablets and in-room patient televisions. HCI education partners present content that’s consistent with Joint Commission Standards and meets Meaningful Use objectives for patient education resources.


Compelling Content

Video content from our partners uses plain language that’s easy to understand, with visual, effective storytelling.

More than a thousand video titles are available, covering a wide range of conditions, treatments, procedures and illnesses. Our content even helps patients understand ways to combat emotional challenges like reducing loneliness, advance directives and coping with loss. We also cover healthy diets, family life and relaxation for pain and stress relief.

Subjects are explained in age-appropriate lay terms with an empathetic tone of voice that doesn’t oversimplify the topic. Content is available in several languages.

Patient Education from HCI provides patients a wide range of content to support their recovery and health literacy.

Education is prescribed and a banner message pushed to the Patient TV for
From the HCI Interactive Unit Whiteboard, clinicians and caregivers can send reminders to patients to view their prescribed educational content.
Video Content is explained in easy to understand terms in sympathetic language.

CarePlan for Comprehensive Patient Education

CarePlan is a patient education portal and monitor. From any MediaCare-connected Whiteboard or Tablet, clinicians can assign new patient education content as the patient’s condition or treatment changes during their stay. That content is monitored and aggregated or specific reporting is available through MediaCare.


Push new content to a patient’s in-room TV, Desktop Tablet or Patient Whiteboard from any MediaCare-connected device. If it’s off, MediaCare turns on the TV so the content is available to view immediately or queued to view later, and a notification banner of added content is scrolled on the TV.

Patients can also search and select content they want to view at their own pace. With CarePlan, clinicians can track what’s been viewed and send reminders to view content with a touch to any connected device. 


HCI Digital VIdeo Education Partners

HCI patient education content is filled with rich illustrations and simple explanations so all patients, even those with language or comprehension challenges, feel informed about their condition, and medication adherence is higher. By pairing digital video education with your existing patient education program, patients feel empowered to participate in shared decision-making about their care.

MyMeds Supports Medication Education and Adherence

MyMeds from HCI for better medication adherence.

Successful outcomes include Patient Education about medication to help patients understand their prescriptions, how to take them, and dosing instructions.

By understanding their medications, patients can avoid readmissions or sentinel events. Family caregivers or guardians have a full understanding of their responsibilities after the transition of care.

MyMeds supplies a searchable database of pictures, side effects and warnings about prescribed medications. MyMeds engages patients, parents and other caregivers in patient safety and medication efficacy, allowing them to fully understand how their medications support their best recovery and ongoing well-being.

Aligning Clinical Communication and Optimizing Workflows

Free up staff time by assigning educational content automatically based upon diagnosis codes or physician orders. No more trying to interpret illegible content assignment orders or tracking down charts. Since the process is 100% automated, the Care Team can turn their focus back to quality patient time. No more searching and waiting for A/V staff, video carts, DVD players, tapes or printed materials.

HCI patient education allows providers to send reminders to patients for viewing their content

The Unit Whiteboard shows the percentage of education completed by each patient, so as discharge dates approach Nurses and clinicians can send reminders and assign or delete content right from the Nurses’ Station. Nurses and clinicians can even send personal messages or video call direct to patients to support their content viewing. This saves steps and time for busy Nursing staff.

Real-time patient Surveys offer opportunities for service recovery.

Load surveys and comprehension quizzes into MediaCare to ensure patients are taking full advantage of the educational content. Get real-time feedback and opportunities for further discussions and teach-back.

HCI electronic Unit Whiteboards send reminders to patients to view the educational content.

Aggregated or Individual Patient Education Reporting

HCI presents easy to understand educational content for healthcare providers and their patients.


The Care Team has access to the video content watched by their patients and are able to send reminders to complete their viewing. Reporting on aggregated or individual content usage is available on the MediaCare Dashboard.

With a centrally managed content system that includes digital video content, reduce costs by as much as 35-40% in total print volume, with a 30% reduction or more in toner and ink costs. A large hospital system prints as much as eight million pages per year at a cost of approximately $3.8 million.

Interactive, digital learning helps healthcare providers reduce unnecessary costs, saves staff time and reduces readmissions or sentinel events.

HCI offers a range of touch-enabled, digital devices for patient administration and engagement to support patient-centered care and optimized workflows.

We welcome a discovery conversation to help you determine the right patient education tools for your organization. Schedule a personalized, brief virtual or in-person demo on our patient education content today.

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