Quality of care at a healthcare facility can be divided into two categories; patient’s outcome and their satisfaction. With patient satisfaction being a crucial factor in the HCHAPS scores, facilities are now making it a top priority.
One way to keep a patient satisfied is by keeping them involved and aligned in their treatment plan. Healthcare facilities have seen much improvement in patient satisfaction with the use of whiteboards as a communication tool. Staff can keep track of the patient’s pain levels, treatment plan, goal for the day and anticipated discharge date. The whiteboard can open a new world to communicate, both internally and externally.
HCI’s innovative whiteboard was created to improve teamwork, communication and patient care. Not only does the whiteboard provide a writing area and a surface that is magnetic for easy attachment of papers, but it also has a built in digital display.
The digital display can pull from your EMR, ADT or nurse call system and display: scheduling, patient updates, care team information and more. When adding this whiteboard to your healthcare facility the focus will be on improving communication between clinicians and the patient and family members, while positively affecting quality, safety, and satisfaction. This tool will be what differentiates your hospital from another.
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We know hospitals. Most of the time when you’re in one, you really don’t want to be there and you can’t wait to be discharged. But what if while you were in the hospital you felt almost as comfortable as you might in your hotel or in a friend’s home staying overnight?
What if you had access to your favorite movies, social media platforms, music or other forms of media? And better yet, what if you could easily flip through the channels and find what you’re interested in watching as well as become knowledgeable in the very condition that brought you to the hospital?
We have your answer with our hospital grade televisions powered by Android technology. The use of Android devices in hospitals has transformed many aspects of clinical practice. HCI brings this technology to healthcare facilities and provides a flexible and future-proof platform for healthcare facilities to entertain, educate and inform patients, visitors and staff like never before. Because Android is an open platform, it is easy to create custom apps designed specifically for your facility and patient needs. We have developed our own CareApps to advance the patient experience and take it a whole new level.
So, is your organization ready to take the next step in making it possible for your patients to be more engaged in their health through innovative tools such as the interactive patient care TV and MediaCare software.
Send us an email today to learn more about how we can help you get on your way to doing so.