New Era Technology Partners with HCI

2 min read
Feb 2, 2024 1:00:00 PM

New Era Brings Exceptional Service and Support Capabilities to HCI Healthcare-Grade TVs and Digital Whiteboards

New Era Technology, a provider of technology solutions and services to over 20,000 customers worldwide, and HCI, a leading provider of innovative healthcare communications solutions, are proud to announce their new strategic partnership that will allow New Era to represent HCI products. New Era will offer HCI products bundled with the New Era services offerings to provide a complete solution for enhanced communication and workflow improvement in healthcare environments.

“New Era’s best-in-class services make them the ideal partner for us,” said HCI’s Chief Commercial Officer, Tony Marsico. “Bundling our product with their other communication offerings, then wrapping those products in a holistic services model will bring to their healthcare customers a truly transformative solution.”

New Era focuses on partnerships where they can bring extensive value to customers over an extended relationship. As a Platinum Partner with HCI, New Era will sell and support HCI’s entire suite of products.

“The partnership between New Era Technology and HCI marks a significant commitment to prioritizing patient experience within our Life Safety practice. By combining expertise and resources, we aim to enhance safety measures and technological solutions, ultimately improving patient outcomes and healthcare excellence. This collaboration represents a step forward in fostering a culture of continuous improvement and innovation in healthcare experience practices” said Joe Gillis, VP of Sales, GVC, New Era Technology

HCI digital whiteboards replace the traditional dry erase boards used in many healthcare settings. Used with HCI’s MediaCare software, the whiteboards provide a communication platform that streamlines clinical workflows, enhances patient care, and improves overall operational efficiency. Care teams can take advantage of real-time access to critical patient information, extensive integrations with existing hospital systems, and intuitive user interfaces to make informed decisions, deliver personalized care, and improve patient outcomes.

About New Era Technology

New Era Technology is a global managed technology service provider. New Era serves as a trusted adviser to more than 20,000 customers worldwide. Customers rely on New Era’s seamless blend of solutions that securely connect people, places, and information in a rapidly changing digital world. New Era has offices in the Americas, EMEA, and APAC. New Era provides solutions and services to diverse industries, including Global Enterprise, Banking & Finance, Smart Buildings & IoT, Healthcare, Education, and Government.   


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