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We Built a Hospital Room in a Warehouse

HC HCI News · October 9, 2026
A hospital room built inside a warehouse showroom

Field notes

Four companies, two days, and a set of robots parked at the end of the floor.

Last week we built a hospital room inside a warehouse.

Curtains for walls. Concrete floor. A roll-up door at the end of it. Our software ran on every screen in the room. Almost none of the hardware was ours.

The showroom floor
The floor on day one. Two days earlier there was nothing here.

Elo made the displays. Zebra made the door sign and the handheld. Nexus AMR brought the robots. BlueStar put all of us in the same room, which is the part nobody photographs.

What was in the room

Zebra door sign outside a patient room
Zebra door sign outside the room. Room number, patient, precautions. Sample data.
An HCI ONE patient whiteboard on a wall-mounted display
The whiteboard. Pediatric layout, because the patient in this room is seven years old and does not exist. This is the part we actually make.
Room status board
The unit board on an Elo 43-inch display with an Android backpack. Room by room: ready, occupied, needs cleaning.
Work surface with label printer and handheld
The work surface. Zebra HC50 in the cradle, label printer beside it, our screen above it.
Check-in kiosk and flow board
Check-in on an Elo kiosk. Same software as everything else in the room.
Elo 43-inch display
Android backpack behind the glass. Unit board, check-in, and the screen with the robot buttons on it.
Zebra door sign
Outside the room. Room, patient, precautions.
Zebra HC50
Handheld, in its cradle on the work surface next to the label printer.
Nexus AMR robots
Cleaning, delivery, transport. Parked at the far end of the floor until somebody asked for one.

Four companies of hardware. One piece of software. Nothing on that list was built for a trade show.

The robots

The robots drive themselves. They know the building. They are better in a hallway than I expected.

We put three buttons on the room display. Cleaning. Delivery. Transport.

Press one and our app sends a request to the Nexus API. Same address, same key, every time. The payload says which task, which action, which robot. Nexus holds the maps, the routes and the waypoints.

We do not drive the robot. We ask for it.

That is the entire integration. It took days, because nobody had to write anybody else’s software.

Who brought what

None of this was us alone.

Nexus AMR
The robots, the API, and payload answers as fast as we could ask for them.
BlueStar
Put the right people in the same room before any of this existed.
Elo
The displays with the Android backpacks, and the kiosks. Every screen in the room except the door sign.
Zebra
The door sign, the HC50 and the label printer.

What I keep thinking about

For fifteen years the screen in a patient room has been a place to read things. The name of your nurse. Your schedule. Maybe a discharge date. One direction, every time.

Last week one of them asked for something and a robot answered. Robots are not the point. The point is that the screen already in the room turned out to be the right place to ask.

The curtains came down Tuesday night and it went back to being a warehouse. That room is the one we are trying to build for real.

Want to see it on your floor?

We will build it on your systems with sample data and walk the room through it.

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Photos from the event. Every screen shown uses sample data. No patient information appears anywhere in this post.

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Part of the team building the operating system for the patient room.

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